Feefo

About FeefoFeefo is a globally recognised customer review and insight platform that primarily focuses on harnessing the power of genuine customer feedback to drive business growth and build trust. Founded with the mission of providing businesses with a transparent and authentic way to connect with their customers, Feefo has evolved into a comprehensive solution that not only collects reliable customer reviews but also offers deep insights and analytics.
The platform's core strength lies in its ability to provide verified customer feedback, which is crucial for businesses in an era where online reputation can significantly impact consumer decisions. Feefo stands out by ensuring that only genuine customers can leave reviews, thereby maintaining the integrity and reliability of the feedback.

Integration Description

• The Feefo Places feature allows for the collection and display of reviews in a localised manner, which can be particularly beneficial for businesses with multiple locations or a focus on local markets.
• Feefo integrates with social media platforms, enabling businesses to share customer reviews and increase their online presence and customer engagement.
• Offers data analysis and insights based on customer feedback, which can be crucial for understanding customer needs and improving products or services.
• A recognition feature for businesses that consistently receive high customer service ratings, enhancing their reputation and trustworthiness.
• Allows for the integration of Feefo's features into a business's website, enabling seamless customer review management and display.
• A specialised feature for the automotive sales industry, tailored to meet the specific needs of this sector.