Order Management Solution for Complex B2B Requirements
Enhance your order management with our comprehensive solution designed to optimise every step of the process, from sales orders to inventory management.
Simplify B2B sales with unified order management
Optimise your sales process with a flexible system built for efficiency and growth.
End-to-end order visibility
Track and manage every order from placement to delivery with real-time visibility, ensuring complete transparency and accountability at all stages of the process.
Flexible fulfillment
Provide diverse fulfillment options, including click-and-collect, ship-from-store, and scheduled deliveries, while efficiently handling complex scenarios like mixed orders and backorders.
Seamless integration
Effortlessly integrate with your existing ERP, CRM, and WMS systems, creating a unified workflow that enhances efficiency for both retail and B2B operations.
Sales channels
Utilise traditional sales channels like PunchOuts, EDI, and eProcurement, while also embracing modern options like WhatsApp, Slack, email, and trade portals for flexible B2B transactions.
95%
of consumers and B2B buyers
expect order status visibility throughout the shopping journey.
87%
of retailers and B2B suppliers
report improved satisfaction with a strong order management system.
65%
of B2B companies
are fully transacting online across industries.
Streamline B2B orders with real-time tracking, automation, and seamless fulfillment.
Unified Order Management
Centralised order processing
Manage orders from all sales channels and B2B partners in one centralised platform for streamlined operations.
Real-time order tracking
Provide customers, partners, and staff with real-time order tracking to improve transparency and satisfaction.
Inventory optimisation
Optimise inventory levels and reduce stockouts with accurate, real-time inventory tracking, batch-wise management, and smart routing.
Seamless integration
Integrate seamlessly with existing ERP, CRM, WMS, and other systems for a unified workflow across your B2B operations.
Multiple warehouses
Easily manage multi-location inventory and post orders across your supply chain.
Multi-channel support
Support orders from all channels, ensuring a consistent and efficient process regardless of the sales platform.
WHY BETTERCOMMERCE
Why B2B Businesses Choose BetterCommerce OMS?
Comprehensive features for seamless order management
Explore the robust functionalities designed to streamline your operations, optimise fulfillment, and enhance the overall efficiency of your B2B order processes.
01
Split Shipments
The ability to manage split shipments where a single order is fulfilled from multiple locations or at different times.
02
Mixed Order Processing
Handling orders that combine various types of fulfillment methods, such as stock, pre-order, dropship, or backorders.
03
Advanced Inventory Management
Optimise stock levels, prevent stockouts, and ensure accuracy with batch and lot tracking, tailored specifically for high-volume B2B transactions.
04
Batch & Lot Tracking
Tracking inventory by batch or lot number to ensure quality control and compliance, especially in industries like pharmaceuticals or food.
05
Replenishment & Reordering
Automated reordering based on inventory thresholds to prevent stockouts, tailored for high-volume B2B transactions.
06
Tiered Pricing
Support for tiered or volume-based pricing models that are common in B2B transactions.
07
Purchase Management
Simplify purchase management with barcoding, automated PO creation, multi-currency support, and B2B supplier management.
08
Pick-Up & Return In-Store
Enhance customer experience with in-store pick-up and return options for refunds or gift cards, applicable to retail and B2B orders.
09
Barcode Templates
Generate standardised barcode templates for faster and more accurate inventory tracking and order processing.
Frequently asked questions
