Turn Every Message Into a Sales Opportunity
Modern B2B buyers expect fast, intelligent, and personalized responses—across every channel. With GenAI integrated into B2BConnect, your team can deliver exactly that.
Engage and transact where your customers are already active.
Simplify ordering without changing how your clients work.
Combine collaboration and commerce in real time.
across industries are fully transacting online.
prefer ordering or paying through digital commerce channels.
would switch to a competitor if a supplier's digital channel falls short.
Instantly connect with customers for inquiries, updates, and support via WhatsApp, Slack, or Teams, ensuring quicker resolutions.
Enable customers to place orders directly through interactive WhatsApp tools or automated workflows in email and Slack/Teams.
Automatically send confirmations or quotes to customers, enhancing transparency and trust.
Simplify repeat purchases by enabling one-click reorders based on past purchase data.
Tailor messages based on customer behavior
Integrating modern communication tools like WhatsApp, Email, Slack, and Teams ensures scalable, cost-efficient operations.
Share automated updates on processing, dispatch, and delivery stages.
Provide accurate delivery timelines and automatic notifications for any changes.
Use Slack or Teams for task management, updates, and quicker issue resolution.
Leverage AI-powered tools to extract order details like product codes, quantities, and pricing from email attachments.
Unify multiple channels (WhatsApp, Email, Slack, and Teams) for smoother operations and improved customer engagement.