BetterCommerce vs Salesforce Commerce Cloud 2024 - Which platform is best for you?
Stop struggling with complex commerce. Choose simplicity and scale with BetterCommerce.
Streamline. Personalise. Convert.
Four reasons why brands are switching to BetterCommerce
- 01
Future-ready commerce
Never get stuck with outdated technology. BetterCommerce MACH ((Microservices-based, API-first, Cloud-native and Headless) architecture allows you to easily adapt to changing market trends and customer needs.
- 02
Cloud-native savings
With BetterCommerce cloud-native SaaS model, you avoid expensive infrastructure costs and benefit from automatic upgrades with the latest features.
- 03
Build your vision
BetterCommerce composable approach lets you choose best-in-class features to build omnichannel experiences for any business model, all within a unified platform.
- 04
Lower TCO
The predictable subscription model replaces Magento's uncertain licensing fees and ongoing maintenance costs.
Get more from your commerce engine
BetterCommerce converts
- 30%
- Increase in average order value compared to traditional platforms.
- 10%
- Reduce cart abandonment rates with user-friendly checkout process and guest checkout options.
- Reduce cart abandonment rates with user-friendly checkout process and guest checkout options.
The Low TCO choice
- 50%
- Reduce your total cost of ownership (TCO) compared to SFCC's licensing fees, implementation costs, and ongoing maintenance.
- 20%
- Reduction in development resources needed, unlike SFCC's complex architecture.
Delivers quicker ROI
- >5x Faster
- Go-live in 100 days: Time to launch for customers, 5X faster than their SFCC Implementation.
- 20%
- Focus on growing your business by avoiding complex integrations with BetterCommerce pre-built functionalities.
- Focus on growing your business by avoiding complex integrations with BetterCommerce pre-built functionalities.
Comparison
See how BetterCommerce stacks up against the competition.
BetterCommerce |
SFCC | |
|---|---|---|
| Architecture | BetterCommerce
Microservices | SFCC
Monolithic |
| Headless commerce | BetterCommerce
Yes (API-first approach) | SFCC
Yes (configuration required) |
| Pricing model | BetterCommerce
Tiered monthly fee | SFCC
Starting from 1% of Gross Merchandise Value (GMV) |
| Scalability | BetterCommerce
Designed to be user-friendly for business users with limited technical knowledge. Intuitive interface and pre-built functionalities minimise the need for custom development. | SFCC
Salesforce Commerce Cloud is flexible in terms of heavy customisation, however, it lacks advance product attribution & catalog management features. You will require the services of a Salesforce developer to customise the platform. |
| Cost of development | BetterCommerce
BetterCommerce provides a clear pricing structure with an all-inclusive subscription. Development, support, integrations, and hosting are bundled into your monthly fee, ensuring no hidden charges or rising license fees based on revenue. | SFCC
Salesforce Commerce Cloud can be expensive to implement and maintain, especially for mid-sized businesses. There are licensing fees, as well as costs associated with customisation, development, and ongoing maintenance. |
| Complexity | BetterCommerce
The entire platform can be customised without needing to write code, allowing you to tailor every aspect to your brand vision. | SFCC
The platform extensive features can add complexity, leading to a learning curve for users. Businesses may need to invest in training or professional help for effective setup and customisation, particularly for complex needs. |
| Time to market | BetterCommerce
BetterCommerce is agile, flexible, and comprehensive, utilising a micro-services API-based architecture for quicker time to market. On average, it takes 4-6 weeks to launch. | SFCC
Implementing B2B commerce cloud can be a time-consuming process, especially for businesses with complex commerce requirements. Projects run between 6 months to several years due to Salesforce’s highly complex offering. |
| Out-of-the-box features | BetterCommerce
BetterCommerce offers Out-of-the-box features for an unprecedented experience where one can choose either all-inclusive modules, or independent modules as per your requirements. | SFCC
While B2B commerce cloud offers a range of features specifically designed for B2B businesses, some businesses may find that they need to invest in additional customisation or third-party apps to fully meet their commerce needs. |
| Vendor lock-in | BetterCommerce
No vendor lock-ins. BetterCommerce focuses on supporting retailers throughout their commerce journey, allowing contracts to be canceled with 30 days' notice. | SFCC
While Salesforce offers a B2B and B2C partner marketplace, it doesn't eliminate all vendor lock-in. The platform's integration with the broader Salesforce Customer 360 ecosystem can still restrict your options. |
| Content creation | BetterCommerce
BetterCommerce features a built-in headless CMS module, enabling centralised management of product information, descriptions, blog posts, and other website content without the need for third-party integrations. | SFCC
Salesforce Commerce Cloud's URL structure can generate duplicate content for the same product with different filters or parameters. This can negatively impact SEO and require additional optimisation efforts. |
| Integration capabilities | BetterCommerce
The open-source design and headless architecture allow for greater integration flexibility. BetterCommerce can connect with various third-party tools and platforms via APIs, enabling links to popular tools like social channels, accounting software, customer review platforms, and logistics services. | SFCC
Even though AppExchange has free apps, most of them are paid so you need to add subscription costs to the list of your CRM expenses. Too many integrated systems can significantly slow down Salesforce org and the whole project and also result in more bugs after each release or new integration. |
| Configuration and customisation | BetterCommerce
BetterCommerce is an all-in-one omnichannel commerce solution designed for the cloud with a modern architecture. Its API-first approach significantly improves customisation and implementation. Built on open REST API architecture, it allows unlimited innovation, enabling users to integrate new technologies, customise their web store, and extend functionality as needed. | SFCC
Certain objects, like reports, can be challenging to customise. Over-customisation may lead to clunky CRM systems that are hard to navigate and slow to load. More advanced customisation requiring APEX coding can be difficult even for experienced developers due to its similarity to JavaScript, often necessitating the hiring of specialized developers despite having an IT department. |
| Customer support | BetterCommerce
BetterCommerce offers dedicated support to answer your questions and troubleshoot any issues, 24 hours a day, 7 days a week. | SFCC
Many customers claim that Salesforce customer service is unresponsive, and some emails and calls can remain unanswered for months. Also, when users reach out to support for help, they seem not to have a solution for their problem. |
BetterCommerce: The composable advantage for frictionless commerce
Experience the future of commerce: Personalised journeys made easy
Why choose BetterCommerce over SFCC
Outpace SFCC rigidity with BetterCommerce innovative approach
Ability to integrate with other applications
Integrate BetterCommerce seamlessly with your existing CRM, ERP, or marketing automation tools using open APIs.
Frictionless checkout experience
Faster implementation
Testing new channels (API based)
Unlimited customisation capabilities
Why businesses choose BetterCommerce over SFCC
Escape SFCC limitations: BetterCommerce delivers flexibility and ease of use.
- 01
Headless CMS
Manage content independently from your storefront, allowing for greater flexibility and faster content updates. This means you can easily make changes to product descriptions, promotions, and blog posts without affecting the overall store design.
- 02
Simple pricing
BetterCommerce simplifies your budget with a single, transparent subscription. It includes everything (development, support, integrations, hosting) for a predictable monthly cost. This eliminates hidden fees and scales with your business, allowing you to focus on growth, not managing multiple invoices.
- 03
Simplified re-platforming
The modular design allows for easier platform changes or upgrades. Individual services can be swapped or updated without affecting the entire system.
- 04
Faster innovation
The modular architecture facilitates quicker development and deployment of new features.
- 05
Less technical expertise
BetterCommerce leverages pre-built features and a user-friendly interface. This minimises the need for extensive technical knowledge to manage the online store. Retailers can focus on business operations and marketing strategies.
- 06
Subscriptions & Memberships
With BetterCommerce subscription engine, launch various subscription models such as subscribe and save, curation and membership.
- 07
Visual merchandising & searchandising
Organise your products display orders visually or using bespoke logic to improve engagement. Help customers find what they need faster with advanced search functionalities.
- 08
We work closely with customers
BetterCommerce offers dedicated support to answer your questions and troubleshoot any issues, 24/7. Additionally, our valuable resources and guidance to help you succeed.
The BetterCommerce platform is the technology that enables our business to put the customer experience at the heart of everything we do - mobile, web and in-store.
Frequently asked questions
