Product content used to be a back-office task. Today, it’s the difference between a sale and a scroll.
In retail, where customers bounce between in-store, mobile, web, and marketplaces—your product information needs to move faster than your channels. But most brands are still stuck juggling spreadsheets, disconnected CMSs, and clunky manual uploads.
The result? Slow launches. Inconsistent listings. Incomplete data. And missed revenue across channels.
This is exactly where a modern PIM (Product Information Management) system earns its keep.
But not every PIM is built for the pace and complexity of modern retail. Some are too generic. Some are too rigid. And others require an IT army just to get running.
In this guide, we’ll break down what to actually look for in a PIM built for retail—and compare the top platforms leading the space in 2025.
Why Retailers Need a Purpose-Built PIM—Now
Today’s retail environment is brutally omnichannel. A product might appear on:
Your branded site
A third-party marketplace
A mobile app
Google Shopping
In-store signage
A social commerce feed
...often all in the same week.
And each of those surfaces demands slightly different content: titles, specs, media, language, descriptions, compliance info.
When product data is scattered across teams, systems, and formats, chaos creeps in:
The wrong image gets published on Amazon
New products take weeks to launch across regions
Marketing and merchandising are out of sync
Localized content becomes an afterthought
“Retailers lose 25% of potential sales due to poor product information.” — Baymard Institute
That’s why modern retailers are investing in PIM systems—not just to clean up data, but to drive speed, accuracy, and consistency across every customer touchpoint.
Key Retail Use Cases for a PIM
A modern retail PIM isn’t just a database. It’s a launchpad. A syndication engine. A safeguard. And a revenue enabler.
Here’s how retail brands are actually using PIM platforms to improve performance across teams and channels:
Centralized Product Content Across Channels With SKUs sold in multiple regions, categories, and formats, a PIM creates a single source of truth—centralizing titles, specs, rich media, compliance data, and marketing copy. From here, teams can localize, enrich, and distribute product content without duplicating effort.
Faster New Product Launches Speed-to-shelf is a growth lever. A PIM enables:
Bulk enrichment workflows
Pre-launch checklists
Team-specific roles for editing or approvals
This means faster launches across multiple storefronts, marketplaces, or geos—without sacrificing accuracy.
Rich Media Management for Merchandising Today’s buyers expect more than text. A PIM allows brands to centrally manage:
High-res images
How-to videos
360° product views
Sizing charts, PDFs, installation guides
And assign each asset to specific SKUs, bundles, or channel formats.
Localization and Regional Content Variants Selling in Dubai? Paris? Toronto? A strong PIM manages localized descriptions, language-specific attributes, and market-specific compliance info—without creating SKU chaos or duplicate entries.
Syndication to Sales Channels The right PIM pushes your content wherever your products are sold—whether that’s Amazon, Walmart, Google Shopping, or your own app.
More importantly, it does it in the format each channel needs—XML, CSV, API, etc.—and keeps it up to date.
Governance, Versioning & Brand Control When multiple teams touch product data, governance matters. PIMs give you:
No more rogue edits or brand guideline violations.
This is what separates a true PIM from a glorified spreadsheet: it not only centralizes data—it orchestrates how product content moves, evolves, and performs.
Best PIM Solutions for Retail – Compared
Retailers don’t just need a PIM that stores data—they need one that moves at the speed of ecommerce, marketing, and merchandising combined.
Below is a side-by-side comparison of the top PIM platforms built for retail, with a focus on speed, scalability, syndication, and stack compatibility.
Platform
Best For
Key Strengths
Trade-Offs
BetterCommerce
Mid-market & multi-brand retailers
- Native integration with OMS and commerce engine for full-stack control
- Multi-catalog + multi-region setup
- Real-time channel syndication (Shopify, Amazon, Google Shopping) - No-code schema builder for agile teams - Ideal for hybrid B2B/B2C retailers
- Less brand visibility compared to legacy vendors - Focused more on mid-market than large enterprises
Akeneo
Global brands & D2C retail
- Open-source flexibility with growing enterprise edition - Intuitive enrichment workflows with completeness scoring - Marketplace for third-party connectors - Strong support for localization and taxonomy management
- Needs separate tools/integrations for syndication, PXM, and DAM - Limited native OMS or order visibility
inRiver
Retail chains with large teams
- Built for marketing teams—emphasis on product storytelling, campaigns, and the digital shelf - Drag-and-drop UI for media & copy - Good syndication via partner network - Configurable workflows for approval, validation
- Steeper learning curve for smaller or less technical teams - Higher cost and implementation overhead
Stibo Systems
Enterprises with complex data governance
- Enterprise-grade data modeling (ideal for brands managing products, suppliers, locations, etc.) - Deep master data management (MDM) capabilities - Configurable workflows and audit trails - High scalability and compliance features
- Long implementation cycles - Requires IT ownership and technical governance - Overkill for small/mid-sized retail teams
Salsify
Marketplace-focused brands & CPG
- Prebuilt retailer templates (Target, Amazon, Walmart, Instacart, etc.) - Digital shelf analytics baked in - Strong syndication capabilities - Great for visual merchandising and rich media distribution
- High total cost of ownership, especially at enterprise scale - Some features locked behind premium tiers
Plytix
Small retailers & DTC businesses
- Affordable and easy to get started - Cloud-based with collaborative UX - Fast onboarding for teams without a PIM - Offers analytics and DAM light features in one tool
- Limited multi-catalog and governance controls - Not built for complex taxonomies or global rollout - Syndication is basic and more manual
Highlights:
BetterCommerce is the standout for brands looking for a modular, scalable PIM with built-in syndication and OMS—especially those juggling D2C + retail + marketplace listings.
Akeneo and inRiver excel in content enrichment and storytelling, particularly for marketing-led teams.
Stibo Systems suits enterprise retailers with heavy IT involvement and multiple data domains.
Salsify shines in channel execution, especially where marketplace growth is a top priority.
Plytix offers excellent value for smaller teams needing fast, no-frills content management.
Spotlight on BetterCommerce PIM for Retailers
For mid-market and multi-brand retailers looking to streamline product content, launch faster across channels, and reduce manual ops friction—BetterCommerce PIM offers a purpose-built solution that aligns with how modern retail teams actually work.
It’s not just about managing product data. It’s about making that data actionable across your stack—PIM, OMS, and commerce—in real time.
Why Retailers Choose BetterCommerce
Unified PIM + OMS No more jumping between tools. Manage content, availability, and orders from one place—perfect for omnichannel execution.
Multi-Catalog Architecture Whether you're running multiple brands, geos, or B2B/B2C storefronts, you can manage segmented catalogs without duplicate effort.
Built-In Syndication Push enriched product data directly to Shopify, Amazon, Google Shopping, and more—via APIs, feeds, or files—without custom connectors.
Retail-Ready Enrichment From high-res images and how-to videos to localized size charts and usage instructions—BetterCommerce PIM handles it all, media included.
No-Code Schema Management Build or modify product structures without needing developers. Great for agile teams handling frequent launches or seasonal drops.
“Our go-to-market time dropped from weeks to days. With BetterCommerce PIM, every team sees and edits the same source—across channels, languages, and devices.” — Director of Digital Ops, Multi-Brand Retailer
This is retail-grade product data management—designed not just to keep up with your sales cycle, but to accelerate it.
How to Choose the Right PIM for Your Retail Business
Choosing a PIM platform isn’t just a software decision—it’s a strategic one. The right system can compress your time-to-market, reduce operational overhead, and unlock new revenue across channels.
Here’s how to approach the decision, and the core capabilities you should be evaluating.
Start With Your Retail Realities
Before comparing vendors, ask yourself:
How many channels do we sell through today? What about next year?
Do we have multiple brands, regions, or catalogs that need separation?
How often do we launch or refresh products? How fast can we do it now?
How clean or chaotic is our current product data?
Who owns product content—marketing, ops, digital, or IT?
Your answers will shape what “good” looks like in a PIM for your business.
Must-Have PIM Capabilities to Prioritize
Here’s what truly matters in a modern retail PIM—especially if you're scaling across channels or markets:
Centralized Data Model — Look for a system that lets you manage product attributes, variants, and media in one place—without duplicating work across teams or catalogs. Bulk Enrichment & Smart Workflows — If you’re launching hundreds (or thousands) of SKUs, your PIM should support bulk uploads, attribute rules, and role-based enrichment flows. Built-in Syndication — Manual uploads kill speed. Choose a PIM that supports real-time or scheduled data feeds to all your key sales channels—Amazon, Walmart, Shopify, etc. Localization & Market-Specific Controls — Whether you're launching in Dubai or Dublin, your PIM should support localized content (language, specs, naming conventions) and regional governance. Digital Asset Management (DAM) — A good retail PIM also manages media—images, videos, guides—not just specs. This ensures your PDPs stay visually consistent across channels. Governance & Collaboration — Look for approval workflows, user permissions, and audit trails. Especially critical when marketing, legal, and ops all touch the same content.
Extensibility & Integration — Your PIM should fit your stack—not the other way around. Native or flexible APIs, ERP connectors, and OMS compatibility are non-negotiable.
Don’t Just Demo Features—Test Workflow Fit
Ask vendors to walk you through a typical product launch process:
How would we onboard 100 new SKUs across 3 marketplaces?
How are translations managed?
How fast can a merchandiser push updates live?
If it takes five steps in a demo, expect it to take ten in real life. Choose platforms that simplify your current bottlenecks—not ones that just document them.
Final Take: Product Content Is Now Retail Infrastructure
In retail, your product content is no longer just a marketing asset—it’s infrastructure.
It drives search visibility, powers conversion, controls channel consistency, and shapes customer experience across every touchpoint. Whether you’re selling drills or denim, the retailer with faster, richer, and more accurate product content wins.
That’s why choosing the right PIM isn’t an IT decision—it’s a commercial one.
Get it right, and you launch faster, scale further, and syndicate seamlessly.
Get it wrong, and you’re stuck fixing broken data across teams, channels, and time zones.
So whether you're expanding across marketplaces, localizing for new markets, or scaling multi-brand operations—a modern, retail-grade PIM isn't optional anymore. It’s how retail brands stay shoppable, everywhere.